Dickson, Management and the Worker. Their principle findings are still relevant today:
Advertisement In Brief Decades of research by organizational scientists, psychologists, sociologists, economists and demographers show that socially diverse groups that is, those with a diversity of race, ethnicity, gender and sexual orientation are more innovative than homogeneous groups.
It seems obvious that a group of people with diverse individual expertise would be better than a homogeneous group at solving complex, nonroutine problems.
It is less obvious that social diversity should work in the same way—yet the science shows that it does. This is not only because people with different backgrounds bring new information. Simply interacting with individuals who are different forces group members to prepare better, to anticipate alternative viewpoints and to expect that reaching consensus will take effort.
The first thing to acknowledge about diversity is that it can be difficult. Supreme Court justices disagree on the virtues of diversity and the means for achieving it. Corporations spend billions of dollars to attract and manage diversity both internally and externally, yet they still face discrimination lawsuits, and the leadership ranks of the business world remain predominantly white and male.
It is reasonable to ask what good diversity does us. Diversity of expertise confers benefits that are obvious—you would not think of building a new car without engineers, designers and quality-control experts—but what about social diversity? What good comes from diversity of race, ethnicity, gender and sexual orientation?
Research has shown that social diversity in a group can cause discomfort, rougher interactions, a lack of trust, greater perceived interpersonal conflict, lower communication, less cohesion, more concern about disrespect, and other problems.
So what is the upside? The fact is that if you want to build teams or organizations capable of innovating, you need diversity. It encourages the search for novel information and perspectives, leading to better decision making and problem solving.
Diversity can improve the bottom line of companies and lead to unfettered discoveries and breakthrough innovations. Even simply being exposed to diversity can change the way you think.
This is not just wishful thinking: Information and Innovation The key to understanding the positive influence of diversity is the concept of informational diversity.
When people are brought together to solve problems in groups, they bring different information, opinions and perspectives. This makes obvious sense when we talk about diversity of disciplinary backgrounds—think again of the interdisciplinary team building a car. The same logic applies to social diversity.
People who are different from one another in race, gender and other dimensions bring unique information and experiences to bear on the task at hand.
A male and a female engineer might have perspectives as different from one another as an engineer and a physicist—and that is a good thing. Research on large, innovative organizations has shown repeatedly that this is the case. First, they examined the size and gender composition of firms' top management teams from through Although the emotional effects of trauma have been well publicized, we have just scratched the surface in our understanding of the damage it causes.
Workplace Bullying and Disruptive Behavior: What Everyone Needs to Know What is workplace bullying and who is affected? Workplace bullying refers to repeated, unreasonable actions of individuals (or a group) directed towards.
You can go a long way in cultivating an attitude of positivity in your workplace by being respectful, inclusive and supportive of staffers.
Don’t allow gossip or cliquish behavior .
You test-drive a new vehicle prior to purchase. I invite you to test-drive my performance to experience a real-time value proposition, get an expert opinion and outside perspective and . Human Behavior and Organization This is a course in the diagnosis & management of human behavior in organizations.
One of the most important keys to your success as a manager is the ability to generate energy & commitment among people within an organization and to channel that energy and. This bar-code number lets you verify that you're getting exactly the right version or edition of a book. The digit and digit formats both work.